Support and FAQ
- How do I allow to use e-mail while Internet is blocked?
- How do I stop users abusing schedule by changing system time?
- How do I make it block AIM and MSN Messenger?
- How do I allow access to specific site while blocking everything else?
- How do I block access to specific site?
- ProtectYourKids does not work when I log into another user account.
- ProtectYourKids password does not work anymore.
- I can't uninstall. The program asks "Please close all instances of ProtectYourKids."
- My anti-virus says that your software contains virus (false alarm).
- Internet works even if it is in blocked state (red cross icon).
- How do I get the updates?
- I have lost my registration info. How do I get replacement?